Telecom Exchange

Get a flexible and cost effective call centre solution for your business

Telecom Exchange Call Center solution standardize inbound and outbound call center process through automation. You will be able to evaluate employee performance, manage workflow processes and monitor your customer experience.

Call Centre Solution

Cloud Call Centre Solution

Telecom Exchange Hosted Call Centre solution provide an option for your agents to work in the office or remotely. Our Call Centre solution is rich in features and easily scalable based on your needs.

Why get our call Centre Solution

We fully support and manage our Call Centre Solution so you can focus on your business. Our support is available 24/7 to ensure your Call Centre is running smoothly 

Our Call Centre Solution comes with many features to help you run your Call Centre business efficiently 

With Telecom Exchange you can start full functioning Call Centre with minimum capital. We will provide everything you need to get you started

Telecom Exchange will provide remote technical support and maintenance, on all our Call Centre Solutions 

Our Call Centre Solution can be integrated with your current CRM solution. Should your business not have a CRM solution. We will simply add it for should you require one. 

Our Solution is secured and reliable to ensure you work with peace of mind knowing your customer data is secured using the best security technology

In need of a predictive dialer?. You can  improve customer contestability by implementing a predictive and auto dialer solution.  

All best features including  Recording, Voicemail, Call queuing, and IVR are available 

Low Call Rates

Telecom Exchange can offer you a variety of dialing plans with our Call Centre Solution from an unlimited call plans to a very low call rates depending on your business needs

Telecom Exchange  can tailor a call plan that provide  unlimited calls per  on a fixed monthly cost

Telecom Exchange provide competitive call rates to to ensure help your business save  big on  your monthly  telephone bill