Telecom Exchange

About Us

Telecom Exchange is an industry leading Telecommunications provider specializing in Voice, Data and Infrastructure solutions. With over 15 years’ experience in the industry we have refined our capabilities to offer a tailor made solution to all sizes of businesses. If you are considering a Cloud/Fibre PBX Solution for your business, contact Telecom Exchange, one of South Africa’s leading cloud service providers. You’ll find we offer excellent rates as well as superior service. We can assist with the implementation of your VoIP Service, Porting of your existing phone number and a seamless transition from your old copper cables to your Digital solution. All Voice services are run from a Tier 1 Provider which directly results in superior Voice Quality and stability. We have a technical team constantly monitoring the quality of our customer’s lines ensuring the best possible communication between you and your invaluable clients.
We have a team of innovative specialists constantly setting the benchmark in a very competitive industry. As a result, all of the services we offer can be serviced, diagnosed and repaired remotely. This drastically reduces the need for “callouts”. In order to ensure uncompromised customer service levels we have partnered up with Multiple Service teams in all of the major Cities throughout South Africa Including Johannesburg, Pretoria, Durban, Cape Town, Port Elizabeth, Bloemfontein and Rustenburg. This ensures the fastest response times if a technical team is required on site.

Why Partner With Us

We strive to be a market leader supplying comprehensive business solutions. We have completed many projects within South Africa, and we have the right team and tools to handle projects of any size

24/7 Support

Our support is available around the clock to ensure your ICT services are always up and running

Our support is available around the clock to ensure your ICT services are always running optimally. We have the right team of people and tools to ensure your business runs seamlessly

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Wealth Of Experience

We have teams with a wealth of experience to handle your ICT demands

We have the right team with wealth of experience to handle your ICT demands our project lead ensures  that solutions presented to your business are cost effective and comprehensive which is vital to your company’s success

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Service Level Agreement

Our standard service level agreement includes, Uptime Monitoring, along with our (24/7) availability and response time, we also offer flat rate pricing to ensure you will never get a surprise bill

Our standard service level agreement comes with  Uptime Monitoring, our (24/7) availability and a good response time. We also offer flat rate pricing options to ensure you will never get a surprise bill

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Consultative Approach

We offer tailor-made ICT solutions to our customers to ensure their goals and needs are met

We work with our clients on their goals and objectives and ensure we offer a tailor-made ICT solutions to their business. Our project managers are innovation and already to assist

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Full Transparency

A major difference between Telecom Exchange and our competitors is our  transparency and honesty in our processes. Our project team is able keep a customer updated every step of the process

A major difference between Telecom Exchange and our competitors is our transparency and honesty in our processes. Our project lead is able keep a customer updated on every level of the process

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Reporting & Monitoring

We proactively monitor your environment to make sure your business runs seamlessly. We provide network performance report to keep you updated

We proactively monitor your environment to make sure your business runs seamlessly. We provide a network performance report, to keep you updated on the status of your network and hardware

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Our Vendor Partners

Telecom Exchange offers a wide selection of products and services from partners that have been recognised as industry experts. Telecom Exchange maintains its independence as a consultant, recommending just the optimal solution for each client’s unique requirements.
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UNV

Our Location

15A Bredford road, Bedfordview, Germiston, Johannesburg, 2007, Bedford Office Park, Block B.

011 835 3266

info@telecomexchange.co.za