Why Partner With Us
Telecom Exchange offers a full spectrum of services to help organizations work better. We can combine any of our products and services to create a custom package for your company We can do this to eliminates the complexity and unnecessary cost to your business while we ensure you reach your business goals
Our support is available around the clock to ensure your ICT services are always running optimally. We have the right team of people and tools to ensure your business runs seamlessly.
Our support structure includes the following:
- Preventative maintenance: Our proactive maintenance reduces the number of issues that arise unexpectedly
- Business Continuity: We implement backup and disaster recovery to ensure you up and running in no time and resulting on less downtime
- Security and protection: We keep your infrastructure safe and secure by implement best industry security methods.
We have the right team with depth of experience to handle your ICT demands our project leads ensure that solutions presented to your business are cost effective and comprehensive which are vital to a company’s success. Our Technical team can support a wide range of products and brands and we always available around the clock to ensure your business is running smoothly and your technical issues are resolved correctly.
Our standard service level agreement with you comes with Uptime Monitoring, our (24/7) availability and response time. We also offer flat rate pricing options to ensure you will never get a surprise bill. Telecom Exchange has aligned ourselves with major vendors to ensure we meet our customer goals.
We work with our clients on their goals and objectives and ensure we offer the tailor-made ICT solutions to their business. The trust and business partnership we have established with our customer has enabled us to implement integrated business solutions that results huge savings for our customers.
Our project, managers are innovation and together with our technical team have an ability to implement a proactive approach on implementation and managing your ICT services.
A major difference between Telecom Exchange and competitors is our level of transparency and honesty in our processes. Our project team is able keep customer updated on every level of the process and provide detailed feedback to our customers. Work we is also based and aligned with industry best practices.
We proactively monitor your environment to make sure your business runs seamlessly. We provide network performance report, including software and hardware installed on your business premises.
